§ 1. General provisions

These Terms set out the rules for using the inPL Group website available at inpl.eu, including its language versions, hereinafter the “Website”.
These Terms set out in particular:
1. the types and scope of services provided electronically via the Website;
2. the technical requirements necessary to use the Website;
3. the conditions for concluding and terminating contracts for the provision of services by electronic means;
4. the rights and obligations of the Provider and Users;
5. the rules for submitting and handling complaints.
The Provider is inPL Group Spółka z ograniczoną odpowiedzialnością, with its registered office in Lublin, ul. Garbarska 18/10, 20-340 Lublin, entered in the register of entrepreneurs of the National Court Register under KRS 0000605773, NIP 7123309690, REGON 363908422, share capital PLN 50,000, hereinafter the “Provider” or “inPL Group”.
The Provider may be contacted:
1. by e-mail: biuro@inpl.eu;
2. by telephone: +48 512 895 895;
3. by post: inPL Group Sp. z o.o., ul. Garbarska 18/10, 20-340 Lublin, Poland.
These Terms are made available on the Website free of charge in a way that allows them to be displayed, downloaded, stored and reproduced.
Before starting to use Electronic Services, the User should read these Terms. Starting to use a chosen Electronic Service means concluding a contract for its provision on the terms described herein.
These Terms apply only to Electronic Services provided via the Website. They do not set the terms of paid accounting, payroll, BPO, IT, company-registration, advisory or other professional services provided by inPL Group under a separate contract, offer or order.
The Client Panel available at my.inpl.eu is a separate system. Rules for using the Client Panel may follow from a separate set of terms, a contract with the client, or documentation provided to the Panel user.

§ 2. Definitions

The following terms used in these Terms mean:

Contact form — a form allowing a message and contact details to be sent to the Provider.
Quote form — a form allowing data needed to get in touch about an offer or an initial quote to be sent.
Consumer — a natural person concluding a legal transaction with a trader that is not directly related to that person’s business or professional activity.
Client Panel — an online system for clients and persons authorised by them, operating outside the Website, in particular at my.inpl.eu.
Terms — these terms for the provision of services by electronic means.
Website — the inPL Group website available at inpl.eu, including its language versions, excluding the Client Panel.
Content — materials made available on the Website, in particular texts, information, summaries, graphics, photographs, recordings, marks and informational materials.
Electronic Service — a service provided without the simultaneous presence of the parties, by transmitting data at the User’s individual request, using equipment for electronic processing and storage of data, sent, received or transmitted over a telecommunications network.
User — a natural person, a legal person or an organisational unit with legal capacity who uses the Website or an Electronic Service.
Provider — inPL Group Sp. z o.o., whose details are set out in § 1(3) and (4) of these Terms.

§ 3. Types and scope of Electronic Services

Via the Website the Provider provides the following Electronic Services free of charge:
1. making Website Content available and allowing it to be browsed;
2. allowing an enquiry to be sent via the Contact form;
3. allowing a request for contact, an offer or a quote to be sent via the Quote form;
4. allowing the User to follow links to external websites, including the Client Panel and inPL Group profiles on social media.
Information, articles, price lists and service descriptions published on the Website are for information only. Unless expressly stated otherwise, they do not constitute an offer within the meaning of the Civil Code, a guarantee of a particular result, or individual legal, tax, accounting or business advice.
Sending the Contact form or the Quote form:
1. does not automatically conclude a contract for paid services by inPL Group;
2. is an invitation to contact or to start discussions about possible cooperation;
3. does not guarantee that an assignment will be accepted or that a service will be available at a given time or price.
The final scope, price, timing and other terms of paid services are set in a separate offer, order, contract or confirmation that the assignment has been accepted.
A link to an external website only allows the User to go to that website. inPL Group does not provide, through that link, services belonging to the operator of the external website.

§ 4. Conclusion and duration of the Electronic Service contract

A contract for browsing Content is concluded when the Website is opened and ends when the Website is left.
A contract relating to the Contact form is concluded when the form is successfully sent and lasts for the time needed to transmit the enquiry and handle it.
A contract relating to the Quote form is concluded when the form is successfully sent and lasts for the time needed to transmit the request and to make contact about an offer or quote.
The contracts for the Electronic Services referred to in (1)–(3) are concluded free of charge.
The User may stop using an Electronic Service at any time by:
1. leaving the Website — in the case of browsing Content;
2. not sending the form before it is submitted;
3. informing the Provider that they no longer wish the enquiry to be handled — after the form has been sent.
Stopping use of an Electronic Service does not affect the rules for processing personal data, in particular the possibility of storing data to perform legal obligations, to demonstrate the course of correspondence, or to establish, pursue or defend claims.

§ 5. Technical requirements

Proper use of the Website requires:
1. a device with Internet access;
2. an up-to-date web browser supporting HTML5, CSS and JavaScript;
3. an active e-mail address — if the User wishes to receive a reply to a message or enquiry;
4. necessary cookies enabled, if they are required for a chosen Website function to work.
Consent to analytics or marketing cookies is not a condition of using the Website’s basic functions.
Using an outdated browser, software that blocks necessary functions, or a non-standard device configuration may cause the Website to display or work incorrectly.
The User bears the cost of the Internet connection and data transmission under the contract with their telecommunications provider.

§ 6. Rules for using the Website

The User should use the Website in accordance with the law, these Terms, good practice and with respect for the rights of the Provider and third parties.
The User may not:
1. transmit via the Website unlawful content, content that infringes third-party rights, offensive or misleading content, or content containing malware;
2. impersonate another person or provide another person’s data without a legal basis;
3. take action that disrupts the operation, security or availability of the Website;
4. circumvent Website security or attempt to gain unauthorised access to its systems;
5. automatically download data in a way that overloads the Website or infringes the rights of the Provider or third parties;
6. use the forms to send spam, unsolicited commercial information or content unrelated to their purpose.
Data entered in the forms should be true, up to date and limited to information needed to handle the request.
The User should not use an ordinary form to send special categories of personal data, access credentials, passwords, payment-card data or confidential client documentation, unless this has been agreed with inPL Group in advance and an appropriate secure channel has been indicated.
The Provider does not carry out routine or automated screening of Content sent by Users. If unlawful content is reported or detected, the Provider takes proportionate measures, including refusing to handle the request or preventing access to such content, notifying the User where technically possible, in accordance with the Digital Services Act (DSA).
If these Terms or the law are breached, the Provider may refuse to handle a request, restrict access to Website functions, or take other proportionate steps needed to protect the Website, Users and third parties.

§ 7. Risks of using the Internet

Using Internet services involves typical risks such as malware, phishing, attempts to obtain data by deception, takeover of an e-mail account, unauthorised access to a device or data transmission, and impersonation.
The User should in particular:
1. use an up-to-date operating system, browser and security software;
2. check the page address and the connection certificate before providing data;
3. not share passwords, authentication codes or other access data;
4. be cautious of messages containing unusual payment requests, a change of account number, or an urgent request to provide data.
inPL Group does not ask, via a publicly available form, for a password, a one-time code or full payment-card details.

§ 8. Availability and proper operation of the Website

The Provider takes reasonable steps to ensure that the Website works correctly, securely and as continuously as possible.
Access to the Website may be temporarily restricted because of maintenance, updates, failures, third-party actions, a security threat, or circumstances beyond the Provider’s reasonable control.
The Provider should remedy identified irregularities within a reasonable time, taking into account their nature, importance and the technical possibility of remedying them.
The Website may contain links to third-party sites or services. The rules for using those sites and services are set by their operators. The Provider is not responsible for their content or operation to the extent it has no influence over them, subject to mandatory provisions of law.

§ 9. Complaints

The User may submit a complaint about the operation of the Website or the provision of an Electronic Service:
1. by e-mail to biuro@inpl.eu;
2. in writing to: inPL Group Sp. z o.o., ul. Garbarska 18/10, 20-340 Lublin, Poland.
The complaint should include information allowing the Provider to establish:
1. the person submitting the complaint and how the reply should be sent;
2. the Electronic Service the complaint concerns;
3. a description of the irregularity, the date it occurred, and the expected way of resolving the matter, if the User wishes to indicate it.
Missing information that is not necessary to handle the complaint does not automatically cause it to be rejected. If additional information is necessary, the Provider may ask the User to provide it.
The complaint will be handled without undue delay, no later than 14 days after receipt. If mandatory law provides a shorter period, the statutory period applies.
The reply will be sent to the e-mail address or in another manner indicated by the User.
Complaints concerning paid accounting, payroll, BPO, IT, company-registration or other professional services are handled under the contract for the relevant service and, in the absence of relevant provisions, in accordance with applicable law.
Complaints concerning a payment operator, postal operator, social-media service or other external provider may be subject to that provider’s terms if they do not concern the operation of the Website itself.

§ 10. Consumers and traders enjoying consumer rights

These Terms do not limit the rights of Consumers or of natural persons conducting business activity to whom certain consumer rights apply under the law.
The Electronic Services described in these Terms are free of charge and, as a rule, are one-off or performed while the Website is being used.
To the extent the User has a statutory right to withdraw from a distance contract, they may submit a relevant statement to biuro@inpl.eu or to the Provider’s postal address. This does not limit the simpler right to stop using the Service on the terms set out in § 4(5).
A Consumer may obtain free assistance regarding their rights, among other things from a municipal or district consumer ombudsman, or through information published by the Office of Competition and Consumer Protection (UOKiK).
A Consumer may use out-of-court complaint and redress procedures. Detailed information on those procedures and how to access them is available at the offices and websites of district (municipal) consumer ombudsmen, social organisations whose statutory tasks include consumer protection, Provincial Inspectorates of the Trade Inspection, and at www.uokik.gov.pl.

§ 11. Intellectual property

Content made available on the Website may be protected by copyright, industrial-property rights, database rights, rights in signs, or other rights belonging to the Provider or to parties from whom the Provider has obtained an appropriate licence or consent.
The User may use Content to the extent permitted by law, in particular under permitted use, quotation rights or a licence obtained.
Without the prior consent of the rightholder, the User may not use Content beyond permitted use, in particular copy or distribute it for commercial purposes, remove authorship notices, alter inPL Group marks, or present Content as their own.
The name inPL Group, the logo and other signs used on the Website are protected under applicable law. Using the Website does not grant the User any right to use those signs.
Infringement of intellectual-property rights may result in liability under applicable law. These Terms do not exclude the User’s rights arising from permitted use or other mandatory provisions.

§ 12. Personal data and cookies

The rules for processing personal data by inPL Group, including data submitted via the forms, are set out in the Privacy policy available on the Website.
The rules for using cookies and similar technologies are set out in the Cookie policy and the cookie-settings panel.
Marketing consents and consents to optional cookies are voluntary. Their absence should not prevent use of the Website’s basic, free functions.

§ 13. Amendments to these Terms

The Provider may amend these Terms for a valid reason, in particular in the event of:
1. a change in the law or in how it is applied;
2. a change in the Provider’s details;
3. adding, changing or removing Website functions;
4. a change in technical requirements;
5. a need to increase security or counteract abuse;
6. a need to remove ambiguities, errors or provisions that are inconsistent with the law.
The amended version of these Terms will be published on the Website together with the date from which it applies.
Amendments do not affect rights acquired before they take effect and do not apply retroactively.
A one-off Electronic Service is governed by the version of these Terms in force when use of that Service begins.
If an amendment would affect an ongoing Electronic Service, a User with an active relationship with the Provider will be informed of the change in a manner appropriate to the type of service and will be able to stop using it before the change takes effect.

§ 14. Final provisions

In matters not regulated by these Terms, Polish law applies, in particular the Act on Providing Services by Electronic Means, the Civil Code, the Consumer Rights Act and the Electronic Communications Law.
The choice of Polish law does not deprive a Consumer of the protection granted by the mandatory provisions of the country of their habitual residence, if the applicable law provides such protection.
Any disputes will be resolved by the court having jurisdiction under applicable law. These Terms do not impose on a Consumer a court that would be improper under the law.
If any provision of these Terms is invalid or ineffective, this does not affect the validity of the remaining provisions. The relevant legal provisions apply in place of the invalid or ineffective provision.
The current version of these Terms is available on the Website in a way that allows it to be downloaded and stored.